Xfinity box stuck on voice guidance.

Calling 855-270-0379 and saying “Accessibility” or describing the issue (e.g., “large-button remote,” “Audio Description”). Using our accessible chat service. Emailing [email protected]. For self-service assistance and frequently asked questions, text “Accessibility” to 266278. You can also get help and support online at ...Note: For remotes with no xfinity button, press the Home button to access the Settings menu. Scroll to the gear icon and press OK on the Voice Remote to access the Settings menu. Select Remote Settings. Press OK on the Voice Remote. Select Voice Control. Press OK on the Voice Remote to select On or Off.The easiest way to turn Voice Guidance on or off is to use voice control. Ensure that the volume is raised on your TV. Press and hold the voice control button on your Voice Remote and say "accessibility" to reach the Accessibility Settings menu.I did that and the box and went through the setup process again and the box is still stuck on the Voice Guidance screen as before. The agent also told me to contact support if the problem was still occurring that a ticket to tier 2 or sending a replacement box may be in order. Apparently you can stream all your channels via the Xfinity Roku or FireStick app while you wait for a tech if this doesn’t fix the issue. TV box reset procedure: Using the remote, …

This video will show you two ways to reset your Comcast Xfinity cable box (specifically the X1 cable box).Voice Guidance loop. Trying to set up replacement box but Do you want to keep Voice guidance message keeps looping. Even after multiple resets and speaking to a rep and having the remote swapped. Issue with replacing box going on 2nd week. Finally a Ticket was created but still no resolution after several days.

Jul 4, 2020 · Called Comcast to activate the new box, since it wasn't added to my account when I picked it up. They sent a signal, I saw the greeting screen, and when I tried to select the language, nada. Then a gray box popped up saying the remote was paired with another box. On the phone with several agents, each had me press A + D, then punch in 981 to ...The is a setting to turn it on and off. To check it, you click the Xfinity button, scroll right to the settings gear wheel, scroll to remote options, and select voice search on. If it is on already, the remote most likely didn't fully pair. You can reset the remote to repair it by following the steps here https://comca.st/2V6vrz0.

Standing within 10 feet of your Flex streaming TV Box, remove the plastic pull tab from the back of your remote and wait for the blue lights to flash three times. Tap Ready to Activate, then follow the steps on your TV to complete the process. See Step 6 of the Activation Process above for specific instructions.Power phone off and on after turning off Bluetooth and WiFi. 3.) Test phone, and if ok, turn Bluetooth and WiFi back on. 4.) Power on Apple Watch. Also, it is important to know that if your phone happens to be using 3G cellular data instead of LTE or WiFi, incoming calls are likely to go to voicemail.On the remote, press the Guide button twice to access the Select Your Guide View window. Here you can filter your guide by your preferred set of channels. Use the arrow buttons on the remote to select your guide view and press OK. Choose from: Favorites (shows channels you have added to your favorites list) Use the arrow buttons to select a ...How to turn off voice guidance with your Xfinity remote. Shut off Comcast voice guidance. #shorts. A simple, quick way to turn off the annoying guidance voice …Accessibility Help Videos on Xfinity X1. X1 makes it easy to get Accessibility help and support right on your TV. Press the A key on your Xfinity remote to get to the Help screen.The A key is a triangle shaped button just above the number1key.; Use the arrow keys to navigate the X1 Help screen.The second row of items has several …

Yes! The large-button remote is compatible with all Comcast platforms, including X1. Large-button remotes can be ordered via the Accessibility Support Center for Customers with Disabilities. Is voice guidance available for any online or mobile Xfinity TV services? Voice guidance is only available on the X1 TV Box at this time.

Xfinity Community Forum. Search. Official. Accepted. Unanswered. Advanced Filters. Search Results (5.9K) Relevance. U. I am having the same issues with a new Samsung Smart TV I purchased in January of this year. The Xfinity box cuts off and on periodically during the day and will not cut back on unless I unplug and replug it. It takes a while ...

Sep 30, 2021 · X1 Box Stuck In A Restart Loop. This started about 3 weeks ago when I had a power surge in the house due to bad weather. Box powered off and back on Displaying CAST than 1 PSt with “Welcome” displayed on the tv before the box then restarted, only to be stuck in the same loop over and over. After following the instructions to check ... May 26, 2022 · Voice guides describe menu options aloud to aid the visually impaired. If Voice Guide is enabled, the TV provides voice guides for actions such as changing the channel or adjusting the volume, and reads out information regarding current and upcoming programs, viewing schedules and various content on the Internet, Search and other TV …7. Replace the Cable TV Box at the Local Comcast Store. Sometimes cable TV box has a damaged HDMI port or a faulty one due to some power outages. Please take it to your local Comcast store for a same-day replacement. Usually, you don’t need to make a prior booking. 8. Let Comcast Run Diagnostics. Call Comcast and ask them to run TV ...About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright ...During Setup, X1 box gets stuck after naming the box and optimizing the sound and video. it moves onto the voice recognition, but will only keep going back to the voice recognition. I have refreshed the system about five or six times, reset the box over ten times. Powered on and off many more times with no change?Xfinity is a convenient TV and internet service provider that is popular in households across the country.Despite their longstanding success, you are bound to experience some issues with your cable box from time to time.One of the most common problems people experience with their Xfinity box is it saying “boot” constantly without …

On the General Preferences menu, use the up and down arrows to highlight Default Guide View, and press OK. Use the up and down arrows to select your preferred Default Guide View, and press OK. Favorites (channels that you've added to your Favorites list) Press the Guide button on the lower-left of your remote control's directional arrow pad to ...There are several ways to reset a Comcast cable box. Sometimes, issues with a Comcast cable box, such as not processing a proper cable signal, can be resolved by turning the box off and on again. Also, check that the cable connections are s...Solution. 07-14-2022 11:57 AM in. Since that did not help I would recommend making sure that all devices are up-to-date on their software. After that, I would recommend reaching out to Xfinity support as there may be an issue with their box. I identified the TV box with my local Comcast provider in Source, and the Samsung remote is paired with ...Community Specialist • 10 days ago U/anaday1111 Thanks for reaching out, are you activating via the box or the app? anaday1111 • 9 days ago Sorry for the late reply. I was …Oct 12, 2023 · We use Cookies to optimize and analyze your experience on our Services, and serve ads relevant to your interests. By selecting Accept all, you consent to our use of Cookies.Oct 2, 2022 · The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. As you are typing a drop-down list appears. Select "Xfinity Support" from that list. An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window Press Enter to send it

Search less and watch more with a better way to stream — Xfinity Flex. A voice-controlled 4K streaming TV Box that puts all your favorite streaming apps in one place on your TV. With Xfinity Flex, you’ll be able to: Stream more than 10,000 free movies and shows. Access your favorite apps like Netflix, Disney+, Amazon Prime Video, and Hulu.I returned the box for a new one at the Xfinity store and it's working now. It had been a working for a few years but I turned the TV on one day and it was stuck on that screen. Despite getting a notice both in chat and on the phone that I would not be receiving a call back, I did get a call from an agent about 90 minutes later.

How to turn off Comcast voice guidance on Comcast X1 one box. Disable Comcast voice guidance in 20 seconds.Step 1. Press the A button 2 times (triangular sha...Sep 15, 2023 · Restart from My Account Online. Log in to My Account. Scroll down and click on Manage TV. This option is also available on the Services tab. You can also select the specific set-top box to reboot from the Devices tab. Click the Troubleshoot button. Solutions to common issues will be displayed. Click on Continue. Comcast customers with the X1 device will soon be able watch YouTube videos through their cable box. By clicking "TRY IT", I agree to receive newsletters and promotions from Money and its partners. I agree to Money's Terms of Use and Privac...Begin Troubleshooting. Log into the Xfinity My Account app on your Apple or Android device, and tap the Voice icon at the bottom of the screen. Tap Troubleshoot. Select the service issue that you are currently experiencing. The connection status of your Xfinity Voice modem will be checked, which may take a few seconds.Open the Xfinity connect portal and click the ‘settings’ tab (gear icon). Make sure you are in the ‘Mail’ tab within the settings. Open the ‘basic settings’ page and look for the language drop-down bar. Click on it and make sure the language is set to English and apply the changes. Once the changes take effect, your language ...Remote Functions ; Power Key. Turns your cable box, TV, and Audio devices on and off ; Navigation Keys. XFINITY Access Guide, Recorded Programs, On Demand, Apps, ...Yes! The large-button remote is compatible with all Comcast platforms, including X1. Large-button remotes can be ordered via the Accessibility Support Center for Customers with Disabilities. Is voice guidance available for any online or mobile Xfinity TV services?

Browse Xfinity On Demand: "HBO On Demand." "Find documentaries on Starz." "Free movies for kids." "Show me movies about vampires." Accessibility features for customers with disabilities: Accessibility Home Screen "Accessibility." Set Your Accessibility Preferences: "Accessibility Settings." "Turn on Closed Captioning." "Turn on Voice Guidance."

Press and hold the Voice (Microphone) button while speaking a command into the microphone located at the top of your Voice Remote. Be sure to speak one to eight inches away from the microphone. Release the Voice (Microphone) button when you've finished the command. If you’re using an XRA Large Button Voice Remote, you can press and …

With Xfinity Flex, you’ll be able to stream more than 10,000 free movies and shows, access your favorite apps like Netflix, Disney+, Prime Video and Hulu, and rent or purchase top movies and shows. The award-winning Xfinity Voice Remote makes it’s easier than ever to search across your apps, all in one place.To fix Xfinity stuck on the welcome screen, check if your connections are tight and right. Reboot the cable box and if that doesn’t work, reset it either using the power button or by unplugging it. Restarting the gateway could also fix the issue. If you have a Flex device, connect it using the WPS button.If you are hearing an extra narrator describing the action or setting in a show you're watching, you may be hearing the Audio Description Service or Descriptive Video Service (DVS), which is made available to audiences who are blind or visually impaired. You can turn this feature on or off through your TV or cable settings using your TV's ...Aug 16, 2021 · Use the down arrow on your remote to scroll down to All Settings. When the All Settings screen opens, select Accessibility. Scroll down the Accessibility Menu and select Audio Guidance. Toggle the ...Jan 23, 2022 · In this video I show you how to fix a Xfinity Voice Remote where the Voice is not working. I show you how you can turn the voice control on and off and other... 3. Try resetting the remote and TV box connection. Often it happens that while some features of the remote work just fine, other features may face a glitch. For instance, you might be able to handle the volume quite well, but fail to switch channels. A very common problem and quite an annoying one at that.More About Why Is My Comcast Remote Not Changing Channels? • Why is my Comcast stuck on one channel?Voice guidance provides our customers who are blind or have low vision or a visual disability the freedom to independently explore thousands of TV shows and movies on X1. The feature "speaks" what's on the screen and includes details such as program descriptions to help you decide what to watch. Voice Control can be used to control your On ...

May 24, 2019 · Select the B key on your remote to access Accessibility. Select Closed Captioning and press OK to enable it. Select Closed Captioning Options to edit text. Select Exit to close the menu. Like most CC systems, the Xfinity X1 allows you to control some closed captions by changing text size, the color, spacing and style.Nov 12, 2014 · Comcast today announced the industry’s first voice-enabled television user interface, a solution that will revolutionize the way its Xfinity TV customers, especially those who are blind or visually impaired, navigate the X1 platform.The "talking guide" features a female voice that reads aloud selections like program titles, network names and time …Apr 9, 2021 · XfinityEva. Thank you for sharing these great articles @BruceK! @ dsumner3 The second one is perfect for deactivating the Voice Guidance using the voice remote which is similar to Flex in that in that it has the voice feature so you can simply hold down the voice control button and say "Voice Guidance". (Press 'OK' to turn Voice Guidance off.) Instagram:https://instagram. el preteritozach penrodweather 80127 hourlygunsmoke the sodbusters cast To connect a DVD player to a Comcast cable box, start by tuning both the cable box and the TV to channel 2, 3 or 4, then connect the cable box to the wall. Next, connect the audio and visual cables between the DVD player and the TV, then co...Xfinity Voice Remote Overview. Introducing the Xfinity Voice Remote – only from Xfinity. The Xfinity Voice Remote (models XR11, XR15, XR16, XRA and the Xfinity Web Remote) is a remote control that allows you to find what you want faster by using voice commands to change channels, search for shows, get recommendations and more. rick alspaughfrank mason college stats Solution. 07-14-2022 11:57 AM in. Since that did not help I would recommend making sure that all devices are up-to-date on their software. After that, I would recommend reaching out to Xfinity support as there may be an issue with their box. I identified the TV box with my local Comcast provider in Source, and the Samsung remote is paired with ...General Troubleshooting Steps for All Xfinity Services. Ensure the device connections are "finger tight," including the coax cable from the wall to the back of the device. Verify all power cords are connected and plugged into a working outlet or power strip. If your devices are all correctly connected, please make sure you activate your ... kurt heinrich Confirm that the TV is set to the proper input. If you've completed the steps above and there’s still no picture: Press Exit > Exit > Exit > 720 on your Xfinity remote. This should bring the picture back by setting the resolution to 720. You can then change to a different resolution by pressing the xfinity button on your remote and selecting ...Step 3. Press “Setup”. Find the “Setup” button on your remote and press it. Hold it down for a bit, looking for a flashing LED light as an indication that it’s working. Step 4. Press “Xfinity”. There’s a button labeled “Xfinity,” which you will need to push. This will change the LED light green. Step 5.If the xfinity box still says boot after following these steps, try restarting the gateway. To do this, log into the Xfinity account and select Devices. Locate the gateway then click on Restart modem > Start troubleshooting. If you’re having trouble accessing your account, contact customer support for help.